Every specimen dispatched via NeoBlue is packed with professional transit care to arrive healthy, vibrant, and active at your doorstep.
Live species are packed in double-sealed thick poly bags with pure medical oxygen for up to 72 hours of transit vitality.
High-density insulated boxes guard specimens against seasonal external temperature fluctuations during courier transit.
In the rare event of a transit casualty, submit an unboxing video within 2 hours of delivery for a prompt replacement or refund.
To avoid livestock being held in courier hubs over weekends, live orders are dispatched strategically from Monday through Thursday.