Privacy &
Policy
At NeoBlue, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you use our platform.
Our Commitment
Privacy. Security. Trust.
We're committed to providing a safe and
trusted experience for every aquarist.
Information We Collect
Important Notice
We collect only the information needed to operate the platform, fulfill orders, and support customers.
Data We Collect
We may collect information you provide directly, such as account details and shipping information, along with basic technical data.
This may include:
- Name and contact details such as email address
- Shipping and billing address
- Account registration information
- Usage data and interaction with our platform
- Basic device and browser information
We do not collect more than we need to provide services and keep the platform running securely.
How We Use Data
Your information helps us process orders, support your account, improve the platform, and deliver important updates.
We use data to:
- Provide and improve our services
- Personalize your experience on NeoBlue
- Recommend relevant products and content
- Communicate important updates, offers, and support
- Maintain platform security and performance
We only use your data for the purposes described in this policy and related platform operations.
Data Protection
We use reasonable technical and organizational safeguards to help protect your information from unauthorized access or misuse.
We do not sell personal information to third parties.
Cookies and Sharing
Some features rely on cookies and trusted third parties.
Cookies and Third Parties
Cookies help remember preferences and improve your experience
Analytics may be used to understand platform performance
Payment and delivery partners only receive the data needed to perform their service
Your Rights
You can manage some browser-based settings like cookies directly from your browser.
- Disabling cookies may affect how some parts of the site work
- We may still retain data required for legal, security, or order-processing reasons
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through the support channels available on the site.
We may update this policy from time to time, and continued use of NeoBlue means you accept the updated version.
Thank you for trusting
NeoBlue.
— NeoBlue Team